Privacy Policy

1. Introduction

Phak Pheun Counsel ("we", "us", "our") is a family law practice located at 78/12 Soi Ari 4, Phaya Thai, Phaya Thai, Bangkok 10400, Thailand. We are the data controller for personal data collected through this website and in connection with our legal services.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you hold in relation to that data under the Thailand Personal Data Protection Act B.E. 2562 (PDPA).

If you have questions about this policy, please contact us at [email protected].

2. Personal data we collect

We collect personal data in the following ways:

• Contact form submissions: name, email address, and optionally phone number and a description of your situation.
• Email and phone enquiries: contact details and any information you choose to share.
• Client engagement: additional personal data relevant to your legal matter, collected during consultations and in the course of providing services.
• Website usage data: anonymous analytics data including pages visited, browser type, and approximate location, collected via cookies where consent is given.

We do not collect sensitive personal data (such as health information, financial records, or religious beliefs) unless it is directly relevant to the legal matter you have engaged us to assist with, and only with your explicit consent.

Legal bases for processing: We process personal data on the basis of (a) your consent, (b) performance of a contract or pre-contractual steps at your request, or (c) our legitimate interest in responding to enquiries and delivering legal services.

Retention: Contact form data is retained for up to 12 months if no engagement follows. Client matter data is retained for 7 years following the conclusion of the matter, in accordance with professional obligations under Thai law.

3. How we use personal data

We use personal data for the following purposes:

• Responding to enquiries and arranging appointments.
• Providing the family law services you have engaged us to deliver.
• Maintaining written records of consultations and advice, which are provided to you as part of our service.
• Fulfilling our legal and professional obligations as a registered law practice in Thailand.
• Improving this website through anonymous analytics data (only where cookie consent has been given).

We do not sell personal data to any third party. We do not use client data for marketing purposes without explicit consent. We do not share data with any party except where required to deliver your legal matter (for example, coordinating with a relevant Thai authority in connection with a protective order application), or where required by law.

4. Data protection measures

We maintain appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, or disclosure. These include:

• Encrypted storage for electronic client files.
• Access controls limiting data access to the advising member responsible for the matter.
• Secure email transmission for all client correspondence.
• Physical security measures at our office premises.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Office of the Personal Data Protection Committee (OPDPC) within 72 hours of becoming aware of the breach, where required under the PDPA.

5. Cookies

This website uses cookies. We use essential cookies (required for the website to function) and, where consent is given, analytics cookies (to understand how the site is used). We do not use advertising or tracking cookies.

Full information about the cookies we use is available in our Cookie Policy. You may manage your cookie preferences at any time through that page.

6. Your rights under the PDPA

Under Thailand's Personal Data Protection Act B.E. 2562, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right of rectification: to request correction of inaccurate data.
• Right of erasure: to request deletion of your data where it is no longer necessary for the purposes for which it was collected (subject to our professional retention obligations).
• Right to data portability: to receive your data in a commonly used format where processing is based on consent or contract.
• Right to object: to object to processing based on legitimate interest.
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to lodge a complaint: with the Office of the Personal Data Protection Committee (OPDPC), the supervisory authority in Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Third-party links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Children's privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18 without the consent of a parent or legal guardian. If you believe we have collected data from a minor without appropriate consent, please contact us at [email protected] and we will take steps to delete that data.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at this address. Where changes are material, we will notify active clients by email. Continued use of this website following an update constitutes acceptance of the revised policy.

This policy was last updated on 12 May 2025.

10. Contact for data matters

Data controller: Phak Pheun Counsel

Address: 78/12 Soi Ari 4, Phaya Thai, Phaya Thai, Bangkok 10400, Thailand

Email: [email protected]

For complaints relating to data protection, you may also contact the Office of the Personal Data Protection Committee (OPDPC), the competent supervisory authority under the Thailand PDPA.